Is unmoderated social media a good idea?

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In the early 2000s social media was seen as a way of connecting with friends, chatting with people across the globe and sharing thoughts without the constraint of putting your name to it. But almost 20 years on, this anonymity has contributed to the rise of cyberbullying, fake news, terrorist grooming, child abuse and other toxic activities.

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4 Serious social media risks every brand should be prepared for in 2017

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The content you and your customers post on social media can reach millions of people in seconds around the world. Whilst this can offer unrivalled opportunities to engage with your consumers, it also means they could be exposed to a myriad of social media risks at any time of the day or night.  Below is a short extract from Crisp Labs’ ‘Marketing In A Social Age’ report which explores just some of the business-critical risks facing global brands in 2017.

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How to effectively report inappropriate content to a social channel

Reporting contentSocial media moderation teams and managers can find themselves faced with content that poses a real risk to their online community. Whether it is a threat from a vulnerable user, graphic or sexualized image, cyberbullying or a sexually inappropriate comment, the team will expect intervention from the social channel to ban the user, remove the content or help a vulnerable user.

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14 million new fraudulent social media scams posted a day

data Privacy Blog image - Analytics.jpegCrisp Labs, our research division, has revealed new statistics that confirm the growing problem of fraudulent content on social media. There are a staggering 14 million scams on Facebook a day (that’s 165 per second), and written posts aren’t the only source of fraud. Instagram, that has 80 million photos uploaded a day, is also seeing a huge amount of content with malicious intent.

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