US Banks Rank Social Media as 6th Biggest Risk

Social media risk rocketed up the agenda at financial services brands in 2015 according to the 'Banking Banana Skins 2015' report from the Centre for the Study of Financial Innovation (CSFI) and PWC. Banks are in the process of rebuilding public trust and risk managers are increasingly aware of how comments spread on social media can damage reputations. 

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Meet Crisp at PR Week's Crisis Communications Conference

A great crisis management strategy depends on addressing social media issues before they spin out of control. Last week Crisp hosted a crisis management workshop at the Social Media World Forum where delegates exchanged insights into tackling different brand damaging scenarios. Many brands signed up for our free social risk audit to examine their own crisis readiness.

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