How to deal with an activist attack on your brand

 womens-2359590_1920.jpgIf the Devil wears Prada, what do fashion activists wear? Certainly not fur…

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Modern day moderators: the unsung heroes of the internet

14389763077_113f06d0d9_k.jpg©Image: JDHancock

Across the globe, right now, are a group of eagle-eyed people reviewing some of the worst images, insults and inhumane acts you can imagine. They’re getting paid for it. And they choose to do it. They make that decision because they don’t want you to have to see it, so your children don’t stumble across it, so people don’t get hurt.

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What should you do if you find terrorist content on your social pages?

Reporting terrorist content on social mediaIn the fall-out from the horrific terrorist attack on Manchester Arena on Monday, the UK terror threat has been raised to its highest level of ‘critical’ as authorities fear that more attacks are imminent. Whilst MI5 is working round the clock to keep us safe from this, terrorist propaganda and extremist views were spreading quickly, especially on social media.

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How to effectively report inappropriate content to a social channel

Reporting contentSocial media moderation teams and managers can find themselves faced with content that poses a real risk to their online community. Whether it is a threat from a vulnerable user, graphic or sexualized image, cyberbullying or a sexually inappropriate comment, the team will expect intervention from the social channel to ban the user, remove the content or help a vulnerable user.

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