As pedophiles use internet advances to their advantage, the scale of child sexual abuse material (CSAM) found online is a growing problem across the globe.
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Monitoring and moderation are often interchangeably used terms in the world of social media. But understanding the differences between the two is critical to making sure you have an effective social media strategy in place.
Twitter feeds were buzzing across the world this month as a professional provocateur and a well-known airline did battle over…a seat.
@AnnCoulter had pre-booked a seat on her flight, paying an additional $30 for the privilege but once boarded, found that @Delta had reassigned it to someone else - upsetting someone with 1.6m Twitter followers in the process. Yes, you can guess it wasn’t plain-sailing from there onwards.
It’s a great feeling when you get to give something back. For the last three years Crisp has been supporting the work of international diabetes charity, JDRF - now the world’s leading charitable funder of Type 1 Diabetes research. JDRF’s fundraising goes directly into research to cure, treat and prevent the autoimmune condition and provide information for children, adults and parents living with it, at all stages from diagnosis and beyond.
Southern Rail, seemingly one of the UK’s most troubled rail companies, has a rather active social media presence – but not necessarily a positive one. This week they put 15-year-old, Eddie, a work experience student, in charge of the company’s Twitter feed for a day.
Customers these days demand that their favorite brands respond to their questions and engage in a real conversation with them on social media. This demand, while sometimes challenging, can provide a huge opportunity for global brands to connect with their customers on a personal level.
In the fall-out from the horrific terrorist attack on Manchester Arena on Monday, the UK terror threat has been raised to its highest level of ‘critical’ as authorities fear that more attacks are imminent. Whilst MI5 is working round the clock to keep us safe from this, terrorist propaganda and extremist views were spreading quickly, especially on social media.
In the wake of Facebook’s moderator training manuals being seen by The Guardian newspaper on Sunday, the world has been questioning if Facebook should decide what is and isn’t acceptable online; why videos of violent deaths are not always being deleted; and why photos of child abuse are only marked as ‘disturbing’.
In the early 2000s social media was seen as a way of connecting with friends, chatting with people across the globe and sharing thoughts without the constraint of putting your name to it. But almost 20 years on, this anonymity has contributed to the rise of cyberbullying, fake news, terrorist grooming, child abuse and other toxic activities.