Crisp halts Google Chrome update after identifying glitch

Laptop shows error messageWe recently blogged about Crisp developers rigorously testing Facebook updates to protect our clients from bugs that could compromise the security of their Facebook accounts.

This time we were responsible for halting the release of Google Chrome's latest update that could have disrupted our clients’ social media accounts and stopped them playing videos and displaying images. In fact, the planned release had the potential to affect all embedded media across every website that users visited if they installed the update.

In this case, the compatibility issue had gone unnoticed in Chrome’s testing grounds. Our developer alerted the Chrome development team before its release which gave them the chance to fix the problem and retest the whole update.

Google Chrome has a huge team of coders who develop and test small updates that are released about every six weeks. Despite tough testing of every piece of code, as the software becomes ever-more complex, there is always the potential for glitches. We make it a priority to thoroughly test every release in the real world to ensure that our clients and their customers are never affected.