Crisp holds the key to tackling Twitter trolls

Posted by Crisp on

Twitter trolls have made the headlines again this week following accusations from former footballer Stan Collymore that the site doesn’t do enough to combat abusive messages.

Now working as a sports broadcaster, Collymore has been targeted by trolls after he controversially suggested that a Liverpool player intentionally took a dive in order to earn a penalty in a football match at the weekend.

Moderation company Crisp uses UGC moderation to tackle trolls on Twitter.

He’s since tweeted: “In the last 24 hours I've been threatened with murder several times, demeaned on my race, and many of these accounts are still active. Why?"

Followed by: "I accuse Twitter directly of not doing enough to combat racist/homophobic/sexist hate messages, all of which are illegal in the UK."

And then: "Several Police forces have been fantastic. Twitter haven't. Dismayed."

But tackling trolls on Twitter isn’t actually difficult – if you want to do it, you can! UK Company Crisp holds the solution to the problem; in fact we’ve had the solution since the problem came into existence seven years ago. It’s always been there for those who really want it, for those who look for an answer rather than pointing fingers accusingly in the direction of the social network - and it's currently used by hundreds of brands, games and online communities all over the world.

The issue people truly face is scalability. It’s impossible to look through millions of tweets manually, day and night in an attempt to protect yourself from insults on the internet. But all is not lost and help is at hand because Crisp is the world-leading expert in protecting you from social media risks with UGC moderation. We take care of managing and moderating User Generated Content across all social channels 24/7 with unrivalled speed and accuracy and operate in over 50 languages, whilst guaranteeing the industry’s best service levels for quality, speed and scalability.

Twitter has played a part by making it much easier to report abusive tweets but optimum protection from Twitter trolls is also available for those who seek it. So if you want to tackle the trolls on Twitter, look no further… and welcome to Crisp.

Click here to find out more!


Written by Crisp

Crisp’s mission is to provide the fastest detection of critical issues and crises to protect global brands and platforms. From supporting PRs in reputational management and helping pharma brands to remain compliant, to protecting vulnerable individuals from the exploitation of bad actors... wherever social media has the potential to trigger a crisis, you can be sure we have expertise to share.

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